Privacy Policy

Citizen Potawatomi Nation Housing Counseling Program

Effective Date: 10/2/2025 

  1. Introduction
    The Citizen Potawatomi Nation Housing Counseling Program (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and housing counseling services.

 

  1. Information We Collect
    We may collect the following types of information:

    Personal Information: name, address, phone number, email, household information, and income details (as required for counseling intake).

    Program Information: documents needed for housing counseling, such as budgets, action plans, or housing goals.

    Website Information: non-identifiable data such as IP addresses, browser type, and general website usage through cookies or analytics.
     
  2. How We Use Your Information
    We use your information to:

    Provide housing counseling and education services.

    Comply with HUD reporting and program requirements.

    Improve the quality of our services and website.

    Communicate with you about appointments, resources, or program updates. 
     
  3. Sharing of Information

    With HUD and Funders: Client information may be shared with HUD or other funding agencies for compliance and reporting.

    With Partners: We may provide referrals to external agencies, but we will not release your personal information without your consent.

    No Sale of Data: We do not sell or rent your personal information to third parties.
     
  1. Confidentiality and Security

    We maintain physical, electronic, and administrative safeguards to protect your personal information. Access to client data is limited to authorized staff in accordance with HUD requirements. 
  1. Your Rights

    You may request access to the information we hold about you.

    You may correct or update your information by contacting us.

    You may withdraw consent for data collection, though this may affect eligibility for counseling services. 
  1. Cookies and Website Data

    Our website may use cookies to improve user experience and track site performance. You can disable cookies through your browser settings if preferred. 
  1. Policy Updates

    We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. 
  1. Contact Us

    If you have questions about this Privacy Policy or how your data is handled, please contact:

    Citizen Potawatomi Nation Housing Counseling Program
    44007 Hardesty Rd
    Shawnee, Ok 74801
    405-273-2833 | housingcounselor@potawatomi.org